GTR and Porterbrook’s Project Aurora will see the fleet updated to include real-time passenger information, charging points and performance monitoring technology for improved reliability.
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Independent watchdog, Transport Focus, is calling on the UK government and train companies to work together to offer passengers better value for money deals to get them back onboard trains.
The UK government has dedicated ￡200,000 to develop better mobile connectivity for passengers when travelling across the UK rail network.
In the wake of the COVID-19 pandemic, Transport Focus is urging the UK government to reform the fares and ticketing system to offer better value.
Yorkshire-based train company, Grand Central, has been rated the passengers’ favourite in a national survey of rail users.
Passengers have once again ranked Chiltern Railways as the best operator for journeys between London and the West Midlands and Oxford in the National Rail Passenger Survey (NRPS) from Transport Focus.
Leaders across the North of England have highlighted the importance of restoring passenger confidence in rail in order to ensure post-COVID-19 stability.
The Department for Transport (DfT) has announced that from 15 June 2020, it will be mandatory for passengers to wear face coverings when using public transport in England.
Independent watchdog Transport Focus is calling for reassurances for passengers as 62 per cent say they wouldn’t feel comfortable using public transport unless social distancing is in place.
The new Direct Award Contract has been awarded by the Department for Transport to Govia for the continued operation of the Southeastern franchise.
Prior to Northern operating under new ownership, leaders across the North of England are calling for stronger commitments to rail infrastructure developments.
The UK Prime Minister has confirmed that HS2 will go ahead, with construction for Phase 1 from London to the West Midlands set to begin in April 2020.
Following bad performance, the UK Transport Secretary has announced that West Midlands Railway will be required to invest ￡20 million to improve service.
Following new research from Transport Focus, it was found that only 35 per cent of UK passengers who were eligible claimed compensation for their delayed journey.
Arriva's Northern franchise will be transferred to the Operator of Last Resort as of 1 March 2020, announces UK Transport Secretary, Grant Shapps.